Name: The Life Skills Collection
Price: 29 USD
Availability: InStock
Author: Chris Croft

What you'll learn

Master time management techniques to prioritize tasks and increase productivity.

Develop assertiveness skills to communicate confidently and set boundaries.

Apply negotiation strategies to achieve win-win outcomes in personal and professional situations.

Enhance project management abilities to plan, execute, and deliver successful projects.

Build better relationships through improved communication and interpersonal skills.

Overcome procrastination and develop habits that support consistent progress.

Learn decision-making frameworks to make better choices under pressure.

Implement practical tools and techniques immediately in your daily life and work.

Explore related topics

Personal Development

This course includes:

47.19 hours on-demand video

742 videos

507 documents

58.6 GB downloadable resources

Access on mobile and PC

Instant access after payment

Course content

207 sections • 13 lectures • 10m total length

Expand all sections

00 Resources

01:00

0 Welcome

01:44
1 Welcome to the Life Skills Collection

05:00

0 Set Your Pace

01:17
1 Life Skills Collection Progress Log

01:00

0 Life Mastery Course

01:25
1 What to Expect From This First Part of the Collection

04:37

0 Goals

03:41
1 Introduction

00:17
2 The List that will Change Your Life

04:59
3 Why I Hate SMART Goals

04:39
4 Refining Your Goals

04:30
5 Creating Security

04:03

0 Reducing the Unimportant

03:34
1 Introduction

00:25
2 NCP Policy

05:12
3 Are You Too Perfect

02:42
4 What Drives You

06:31
5 Delegate

03:44

0 Self Discipline

03:24
1 Self Discipline

00:18
2 Beating Procrastination

06:55
3 7 Ways to Eliminate Stress Healthy Mind and Body

09:19
4 Johari Window

06:07

0 Getting Organised

04:05
1 Introduction

00:27
2 Lists

04:59
3 Diaries

05:38
4 Physical Environment

02:51
5 Pear of Promotion

04:43
6 Repeaters

05:11

0 Positive Attitude

05:00
1 Introduction

00:20
2 Can Money Make You Happy

05:20
3 What Is Your Perfect Job

02:44
4 Negative Emotions

04:35
5 The Magic Phrase

04:54
6 Self Talk

05:03
7 3 Steps to Positive Thinking

05:25
8 The Inner Game of Tennis

03:40

0 Assertiveness

02:57
1 Introduction

00:16
2 Basics of Assertiveness

05:30
3 How to be Assertive

07:08
4 An Alternative to Assertiveness

04:22

0 Influencing Others

03:33
1 Introduction

00:26
2 How to be Liked

05:37
3 Listening

05:22
4 Networking and Keeping in Touch

09:08
5 Types of People

10:16

0 Ikigai

01:00
1 Ikigai

01:42

0 Life Goals

03:46
1 Introduction

00:37
2 The Power of Goals How They ll Change Your Life

03:39
3 How to Make Your Goals Easier to Achieve

02:21
4 Make Your Goals More Effective By Refining Them

04:13

0 Life Purpose Workbook

01:27
1 Life Mastery Workbook 01

05:00

0 Step 1 Checklist

01:11
1 Checklists for Stage 1

05:00

0 Step 1 Life Purpose

05:00

0 1 The Six Animals

02:56
0 The Six Animals

05:00
1 Introduction to the Animal Types

00:27
2 Six success factors in a career

04:13
3 The inputs and outputs of success

05:10
4 Which Animal Are You

01:00
5 The Greyhound

01:53
6 The Mountain Goat

01:48
7 The Tortoise

02:15
8 The Koala

02:30
9 The Kangaroo

03:21
10 The Eagle

03:00
11 Why there arenu 2019 t any others

01:51
12 Fill in your gaps

02:16
13 Section 2 Life Styles Workbook

05:00
14 6 Animal E Books

01:48
14 Feedback to the Eagle

05:00
14 Feedback to the Greyhound

05:00
14 Feedback to the Kangaroo

05:00
14 Feedback to the Koala

05:00
14 Feedback to the Mountain Goat

05:00
14 Feedback to the Tortoise

05:00

0 Step 2 Checklist

01:12
1 Checklist for Stage 2

05:00

0 How Happy Are You

01:25
1 Measure your Happiness Score with the Happiness Lemon

01:00

0 Step 2 Life Styles

05:00

0 Career Planning

02:08
1 Becoming a management trainer like Chris

03:17

0 Introduction

03:54
1 Welcome

01:26
2 Six Life Options

04:11
3 Which Option Is Best For You

09:14
4 The Meaning of Life

01:52
5 Donu 2019 t Overdo Either Enjoy or Achieve

09:44
6 Career Options vs Meaning of Life

04:36
7 Wrap Up

00:54

0 Goals

03:50
1 Introduction

00:33
2 Goals in All Areas

03:49
3 My Story Part 1

06:27
4 My Story Part 1

05:15
5 My Story Part 2 u 2013 Types of Career

05:49
6 Non Attachment

03:45
7 Money Comes Last

06:58
8 Wrap Up

00:54

0 Keep Searching

02:24
1 Introduction

00:52
2 Risk Redundancy

05:31
3 Restless Search

02:15
4 What If Iu 2019 m Content

04:35

0 Self Employment

02:20
1 Introduction

00:47
2 Pros and Cons

06:56
3 How to Get Started

03:38
4 My Top Tips

06:47

0 Which Job Is Best for Me

04:50
1 Introduction

00:25
2 The Three Circles

02:50
3 Ikigai

01:42
4 How To Find Your Life s Purpose

06:45
5 Why Not a Computer

04:39
6 Which Subject Area A Analysis

04:28
7 Which Subject Area B People

06:29
8 If You Canu 2019 t Get In To What You Want

03:50
9 Wrap Up

00:26

0 If You re Unhappy with Where you Are

03:59
1 Introduction

00:18
2 Itu 2019 s OK To Want To Move

04:17
3 Should I Settle

05:06
4 That Risky Option

02:00
5 Should You Leave

02:43
6 Self Development Always

03:30
7 Bad Bosses

03:27

0 Ways to Move

02:59
1 Introduction

00:23
2 Contacts

03:58
3 Are Qualifications Worth It

02:14
4 Accountability

01:54
5 Opportunities Within the Organisation

02:47

0 Setting Up Your Own Business Workbook

01:40
1 Setting up your own business workbook

05:00

0 Life Options Workbook

01:28
1 Section 3 Career Planning Workbook

05:00

0 Step 3 Checklist

01:12
1 Checklist for Stage 3

05:00

0 How to become a trainer

04:27
1 Pros and cons of being self employed

19:17
2 Pros and cons of Coaching, Consultancy and Training

20:12
3 Three types of training

28:05
4 How to get started as a trainer

39:01
5 My top 4 tips

01:57

0 Bonus Group Chat for Section 1 3

02:01
1 Group Chat 1

1:25:07
1 zoom group chat

1:25:06
2 Group Chat 2

1:29:01

0 Step 3 Life Options

05:00

0 CVs and Interviews

01:05
1 What to Expect From This Course

01:33

0 Choosing a Job

04:05
1 Introduction

00:34
2 Which Job

05:54
3 My Six Career Strategies

08:25
4 How to Find the Perfect Job

02:56
5 The Interview Process

05:50
6 Wrap Up

00:22
7 Bonus My Career Pros & Cons

20:23

0 Your CV Resume Application Form

03:47
1 Introduction

00:27
2 Appearance

04:58
3 Main Content

04:50
4 Tailor It

03:56
5 Length

02:12
6 Extras

05:12
7 Check It

01:57
8 Sending It Off

01:43
9 Wrap Up

00:29

0 Preparing for the Interview

02:45
1 Introduction

00:20
2 Read, Plan and Research

02:26
3 Prepare Questions to Ask Them

02:41
4 Arrival

03:17
5 Wrap Up

00:19

0 During the Interview

03:27
1 Introduction

00:26
2 First Impression

06:55
3 Influencing Skills Being Liked

04:20
4 Answering Questions

04:10
5 Keenness

02:43
6 Things to Avoid

02:20
7 Wrap Up

00:13

0 Specific Questions About Your Current Job

04:58
1 Introduction

00:46
2 Tell Me About Your Current Job

01:16
3 What s Your Current Boss Like

01:08
4 How Would Your Boss Describe You

00:55
5 What do you Like Most About Your Current Job

01:05
6 What do you Like Least About Your Current Job

01:08
7 Describe an Achievement from your Current Job

02:18

0 Questions About You

02:36
1 What s Your Biggest Strength

01:48
2 What s Your Biggest Weakness

02:08
3 What Do You Like to do in Your Spare Time

01:15

0 Questions About Why You Want the Job

03:26
1 Why Are You Leaving your Current Job

01:09
2 What Makes You Want to Work For Us

02:20
3 What Makes you Want This Job in Particular

01:35
4 Where Do You Want to be in Five Years Time

01:15
5 Wrap Up

00:48

0 Presentations in an Interview

02:19
1 Introduction

01:14
2 Tips on Giving Presentations in an Interview

04:23
3 A Few Tips for After the Interview

02:39
4 Wrap Up

00:48

0 Job Interviews Workbook

01:31
1 Job Interviews Workbook 1

05:00

0 Negotiating a Pay Rise

04:13
1 Introduction

00:31
2 Plucking up courage

01:31
3 It s worth more than you think

01:47
4 When to do it

01:38
5 4,5 Negotiation At Work 45 Preparing

05:00
5 The top two things to prepare

01:00
5 The top two things to prepare

05:03
6 How to increase your power

02:35
7 Reaching a deal

01:40
8 Holding firm

01:00
9 Wrap Up

00:47

0 Presentation Skills

01:00
1 Introduction

00:32

0 Preparation

03:06
1 How to Plan Key points and Timing

05:33
2 3 Effective and Simple Presentation Starts

03:58
3 Practicalities to Cover

05:37
4 3 Memorable and Confident Endings

04:30
5 Know Your Audience

04:16
6 Wrap Up

00:22

0 Overcoming Nerves Practical Advice and Techniques

04:14
1 Introduction

00:28
2 Say It Until It s True

02:05
3 Make Yourself Bulletproof

02:35
4 Step Off the Stage

01:33
5 The Early Bird

02:06
6 It s Better Once You re Up

01:49
7 Ask the Audience

02:37
8 Practise Makes Perfect

01:08
9 Wrap Up

00:34

0 1 During the Presentation

02:50
0 During the Presentation

04:48
1 Introduction

00:16
2 Looking the Part

03:06
3 How to Plan the Room

04:52
4 Give Them a Sign

02:42
5 Body Language

02:48
6 Audience Interaction

05:47
7 How to do a Talk Without Notes

05:30
8 Good and Bad Micro Sleeps

02:57
9 Talks Longer than 15 Minutes Six Activity Ideas

05:47
10 Three Insider Tips

05:25
11 12 Essential Powerpoint Tips

07:36
12 Dealing With ANY Problem

11:32
13 Should You Give Out Notes

04:50
14 Ending Perfectly on Time

02:53
15 Wrap Up

02:37

0 Presentation Audio Course

01:30
1 Presentation Audio Course

05:00
1 Welcome

01:08
2 Planning Introduction

00:32
3 How to plan Key points and timing

05:33
4 Three effective and simple starts

03:58
5 Practicalities to cover

05:37
6 Three memorable and confident endings

04:30
7 Know your audience

04:16
8 Wrap up

00:34
9 Overcoming nerves Introduction

00:28
10 Say it until it s true

02:05
11 Make yourself bulletproof

02:35
12 Step off the stage

01:33
13 The early bird

02:06
14 It s better once you re up

01:49
15 Ask the audience

02:37
16 Practice makes perfect

01:08
17 Wrap up 1

00:22
18 Presenting Introduction

00:16
19 Looking the part

03:06
20 Give them a sign

02:42
21 Body language

02:48
22 Audience interaction

05:47
23 How to do a talk without notes

05:30
24 Good and bad micro sleeps

02:57
25 Talks longer than 15 minutes

05:47
26 Three insider tips

05:25
27 Twelve essential Power Point tips

07:36
28 Dealing with any problem

11:32
29 Should you give out notes

04:50
30 Ending perfectly on time

02:53
31 Conclusion

02:37

0 Presentations Workbook

01:28
1 Presentations Workbook 01

05:00

0 Presentations e book

01:49
1 Presentations e book

05:00

0 Step 4 Checklist

01:12
1 Checklist for Stage 4

05:00

0 Step 4 Dream Job

05:00

0 Bad Boss

01:28
1 Introduction

00:58
2 What Type of Boss is Yours

00:59

0 1 16 Terrible Bosses and How to Handle Them

05:00
0 16 Terrible Bosses and How to Handle Them

05:00
1 My Boss Never Listens to Me

01:49
2 My Boss is Making Terrible Choices

04:51
3 I m Bored

04:00
4 I Don t Have the Authority or Tools I Need

05:32
5 They Always Want me to Stay Late

02:23
6 My Boss Has Favourites

05:04
7 Example Is Your Boss Evil

02:22
8 I Never Get Praised

04:12
9 They Change Their Mind Constantly

02:12
10 My Boss Demands the Impossible

05:05
11 Example Stand Up to Bullies

04:34
12 Their Promises Never Come

03:05
13 The Top Priority Tasks Keep Changing

02:50
14 Money Issues Lies, Delays & Underpaying

06:16
15 Micromanagement I Have No Freedom

04:24
16 Example Removing Your Own Freedom

02:48
17 They Lie to Me

02:11
18 They Never Say Thank You

04:20
19 My Boss Always Takes the Credit

02:09
20 Example

02:29

0 Bad Boss Workbook

01:31
1 Bad Boss Workbook copy 01 copy

05:00

0 Selling Quiz How Much Do You Know

01:42
1

01:04
3

01:11
5

01:00
7

01:12
9

01:00
11

01:47
13

01:19
15

01:39
17

01:34
19

01:34
21

01:22
23

01:25
25

01:18
27

01:21
29

01:17
31

01:06
33

01:49

0 Selling Skills

01:02
1 What to Expect From This Course

02:02

0 What is Sales

01:26
1 Staying on the Sales Tightrope

03:49
2 Prescribing not Selling

08:12

0 Part 1 Building a Sales Relationship

03:50
1 Introduction

00:20
2 Do You Need to be Liked

02:56
3 First Impressions and Body Language

05:18
4 Make Me Feel Important

07:46
5 Being a Great Listener

03:48
6 The Sales Questioning Funnel

07:43
7 Four Types of People

08:30
8 The Delight Factor

01:39

0 Part 2 Diagnosing the Sale

02:12
1 Introduction

00:23
2 Finding Out Their Needs

08:37
3 Building Their Needs

03:13
4 Get Them To Say It

00:54

0 Part 3 Prescribing a Solution

01:30
1 Introduction

00:32
2 The Difference Between Features and Benefits

05:09

0 Part 4 Objection Handling

02:38
1 Introduction

00:41
2 Can Objections be a Good Thing for Sales

06:07
3 Feel Felt Found

05:25
4 Preparation is Key to Sales

01:27
5 It s too expensive

05:12

0 Part 5 Closing Sales

02:14
1 Introduction

00:30
2 The Principle of Closing

02:00
3 Closing The Words to Use

02:52
4 Keeping the Ball in Your Court

03:03

0 Efficiency & Measurement in Sales

01:57
1 Introduction

00:37
2 7 Essential Principles of Sales Efficiency

05:13
3 The Science of Sales Measurement

05:12

0 Selling Workbook

01:30
1 Sales Workbook copy 01 copy

05:00

0 Selling Audio Course

01:32
1 Selling Audio Course

05:00
01 Important and a process

02:10
02 Four reasons to listen

03:51
03 Four types of people

06:10
04 The old sales process

03:37
05 Being liked

01:35
06 The customer s biggest fear

01:15
07 The new sales process

04:18
08 Rapport judging by appearances

02:11
09 Interesting carpet

01:46
10 Dead fish

01:32
11 Names

02:43
12 Admire and comment

05:54
13 Your opening question

01:47
14 The questionning funnel

01:18
15 Preparation

01:20
16 Probe and disturb

02:31
17 Being a great listener

05:28
18 The duck

01:25
19 Get them to talk first

01:29
20 Matching their speech

01:53
21 Matching their body language

03:00
22 NLP

05:00
23 Matching exact words

00:55
24 Reasons for buying

01:44
25 which means

01:30
26 Price

01:29
27 Handling objections

02:38
28 The close

01:26
29 Keeping the next action with you

01:50

0 Selling 15 Minute Short Audio Course

01:41
1 Selling 15 Minute Short Audio Course

02:52
1 Listening and Questions

01:48
2 Compliments

01:02
3 The 4 types of customer

02:46
4 Identify Needs

00:41
5 Prescribe Solutions

01:38
6 Handling Objections

02:14
7 What to Plan

00:57
8 Taking Criticism

01:24
9 Giving Criticism

01:19
10 I need to think about it

01:19
11 After the Sale

00:59
12 Efficiency

01:02

0 Selling e book

01:38
1 Sales e book

05:00

1

01:04
3

01:11
5

01:00
7

01:12
9

01:00
11

01:47
13

01:19
15

01:40
17

01:34
19

01:35
21

01:22
23

01:25
25

01:18
27

01:21
29

01:17
31

01:06
33

01:34

0 Negotiating Quiz How Much Do You Know

01:47
1 Negotiating Quiz How Much Do You Know

03:33
1

01:21
3

01:00
5

01:32
7

01:24
9

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11

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13

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17

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29

01:36

0 Negotiating Skills

01:06
1 Introduction

01:42

0 Deciding To Do It

05:00
1 Introduction

00:30
2 Why We Avoid It

01:46
3 Overcoming Embarrassment and Pride

04:13
4 Instead of Yes No

01:58
5 Fear of Losing the Deal

06:12
6 Being Liked

02:34
7 When Your Negotiating Light Should Switch On

02:46

0 Planning

04:40
1 Introduction

00:23
2 Rule 1 NEVER break it

05:34
3 Internal vs External Factors

03:40
4 Tradeables

02:23
5 Thinking About Their Weaknesses

05:39

0 Opening Offers

05:00
0 Selling Quiz How Much Did You Learn

01:45
1 Introduction

00:31
2 Don t Open First

02:50
3 Ask Questions and Listen

01:53
4 How to Set Your Opening Offer

02:40
5 Not a Round Number

02:02
6 The Flinch

03:04
7 The Ambitious Opener

07:42

0 Tactics

04:28
1 Introduction

00:26
2 The Vice

02:08
3 The Salami

03:05
4 Knocking the Product

01:28
5 Reluctant Buyer Seller

02:02

0 Trading

04:34
1 Introduction

00:31
2 The Meaning of Win Win

02:20
3 How to Trade

03:11
4 Small Steps

02:11
5 The Hedge Story

06:28

0 Closing

05:00
1 Introduction

00:41
2 Final Offer

01:34
3 Split the Difference

02:59
4 The Nibble

05:12
5 The Quivering Pen

01:36
6 Should You Walk Away

01:46
7 How to Practise

05:46

0 Negotiation Audio Course

01:36
1 Negotiation Audio Course

05:00
1 Introduction

01:42
2 Why we avoid negotiating

03:21
3 How to overcome embarrassment and pride

03:55
4 Is it OK to lie

04:41
5 Fear of losing the deal

04:13
6 Instead of Yes or No negotiate

02:35
7 When you should think about negotiating

04:28
8 Set your limit and stick to it

05:14
9 Your limit vs your opening offer

04:42
10 Prepare your tradables

04:42
11 Prepare their weaknesses

03:29
12 Don t open first

05:13
13 How to calculate your opening offer

04:48
14 Watch for the flinch

04:19
15 Don t use round numbers

04:14
16 The vice technique

03:28
17 Knocking the product

02:44
18 The reluctant buyer technique

03:09
19 Hiding the value of tradables

03:55
20 The salami technique

05:45
21 Time pressure

03:41
22 The meaning of win win

04:23
23 How to trade

06:48
24 Use small steps

03:23
25 Illustrating the importance of trading

08:02
26 Negotiating in action

03:58
27 Final offers

03:24
28 Splitting the difference

03:12
29 The nibble technique

03:48
30 The quivering pen

03:01
31 Should you walk away

03:44
32 How to practice

03:06
33 Summary

01:51

0 Negotiating Workbook

01:35
1 Negotiating Workbook 01 copy

05:00

0 Negotiation e book

01:52
1 Negotiating e book

05:00

0 Negotiating Quiz How Much Did You Learn

01:49
1

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3

01:00
5

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7

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9

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11

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13

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25

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29

01:36

0 Delight Your Customers

01:04
1 What to Expect From This Course

01:32

0 What is Customer Service

02:06
1 Introduction

00:28
2 Stand Out From Competitors

03:39
3 Is It a Basic or a Delight

06:34
4 The Ten Things to NEVER Fail On

10:00

0 1 Ways to Generate Ideas

04:32
0 2 Ways to Generate Ideas

04:33
0 3 Ways to Generate Ideas

01:39
0 Ways to Generate Ideas

04:26
1 Introduction

01:11
2 Idea 1 It s Easy to Give

04:26
3 Idea 2 Unrequested Perks

03:34
4 Idea 3 Creative Swiping

04:08
5 Idea 4 The Worst Company Ever

02:57
6 Idea 5 Watch and Learn

04:39
7 Idea 6 Invite the Queen for Tea

03:08
8 Idea 7 Life In Their Shoes

05:34
9 Idea 8 Be A Rule Breaker

04:11
10 Idea 9 Staying Alert for Opportunities

02:49
11 Idea 10 It s a Personal Relationship

03:37
12 Idea 11 Why to Welcome Returns Refunds

02:45
13 Idea 12 Ask Others

03:23
14 Idea 13 Getting Tech Savvy

05:11
15 Idea 14 Above Expectations

04:40
16 Idea 15 Just Doing the Basics

02:57
17 Take a moment

01:07
18 Idea 16 MMFI

02:54
19 Idea 17 Every Contact Point

01:10
20 Idea 18 Which Communication Method

02:29
21 Idea 19 Be Better than Competitors

03:50
22 Idea 20 Is Marketing Customer Care

05:31
23 Idea 21 Avoid Perceived Indifference

04:03
24 Idea 22 Be Flexible

04:01
25 Idea 23 Life Should be Fun!

03:40
26 Idea 24 Fast or Slow

04:38
27 Idea 25 Personalisation

02:40
28 Idea 26 How Good is Your Memory

02:27
29 Idea 27 I Promise

02:03
30 Idea 28 Keep in Touch

02:05
31 Idea 29 Which Personality Type

02:48
32 Idea 30 Where to Invest

04:16

0 Customer Care Audio Course

01:35
1 Customer Care Audio Course

05:00
01 Why bother with customer care

04:01
02 What people do if they are unhappy

02:09
03 The invisible

01:27
04 Not important enough for biscuits

01:10
05 Too unfriendly unprofessional

01:29
06 Delight

01:39
07 First impressions and ongoing service

03:13
08 The ever increasing challenge

03:15
09 Surveys

04:11
10 Customer care things to do

05:07
11 Things NOT to do

04:35
12 When answering the phone

03:45
13 What if they were the Queen

01:10
14 Different types of people

02:54
15 Mirroring

01:45
16 Compliments

00:47
17 Efficiency

03:46
18 Rude and aggressive people

05:21
19 The 4 step assertive approach

03:39
20 Coming out ahead

00:43
21 Keeping it going

05:09
22 Summing up

02:07

0 Customer Service Workbook

01:36
1 Customer Service Workbook 1 copy

05:00

0 Customer Care e book

01:53
1 Customer Service e book

05:00

0 Success Habits Audio Course

01:37
1 Success Habits Audio Course

05:00
Assertiveness and aggression

04:10
Be yourself

03:35
Can you succeed on your own

04:12
Come out of your comfort zone

03:31
Customer service How you are judged

04:39
Delayed gratification

03:56
Do it now Beat procrastination

03:24
Do you need a unique idea

03:10
Don t work with unreliable people

02:30
Eight influencing tips

04:47
Emotional intelligence

04:28
Find your life purpose

03:52
First impressions Body language

04:11
Four qualities for promotion

04:05
Get enough time for the important things

04:25
Getting rid of blind spots

03:02
Help others first

03:50
How many people do you know

03:41
How to add a delight factor

03:10
How to assess possible risks

05:12
How to be more creative

03:11
How to be more decisive

03:23
How to be organized

03:31
How to develop a success mindset

04:10
How to find the best price to charge

04:17
Look after your mind

03:43
Making great plans

03:16
Managing your drivers

03:44
Mastery and competition

03:43
My top ten success books

05:40
Negotiation tips

02:41
Product led or market led

03:56
Reading taking action and luck

02:53
Refining your goals using SPVEM

04:20
Saying no is it selfish

03:48
Set the right level of quality

02:43
Set up a mastermind group

03:20
Seven ways to increase self discipline

04:12
Six anti success habits

04:15
Six life strategies

04:25
Spread your risks

03:07
Success and happiness

04:10
Success and money

04:21
The four factors in an ideal job

03:36
The people you associate with

03:15
Three benefits of great listening

03:58
Three interpersonal habits for success

03:11
Welcome to success

01:42
What is success

04:02
Why goal setting works

03:11
Working with different types of people

04:27
Worry laziness and impatience

04:26

0 Step 5 Checklist

01:10
1 Checklist for Stage 5

05:00

0 1 Step 5 Success At Work

05:00
0 2 Step 5 Success At Work

01:09
0 Step 5 Success At Work

05:00

0 Leadership Quiz How Much Do You Know

01:36
1

01:00
2

01:03
3

01:08
4

01:13
5

01:50
6

01:00
7

01:04
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01:27
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01:24
11

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01:38
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01:16
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15

01:12
16

01:26
17

01:05
18

01:00

0 Understanding Leadership

01:08
1 What to Expect From This Course

00:53

0 What is a Leader

03:13
1 Introduction

00:58
2 What Makes a Great Captain

09:45
3 Everything is Management s Fault

04:48
4 Connecting With Your Team

05:37
5 Addressing the Troops

04:11
6 Are Great Leaders Born or Made

06:02

0 Motivation

02:58
1 Introduction

00:40
2 Maslow

11:07
3 The Management Potato

09:07
4 4 Types of People

07:00
5 Is Money a Motivator

06:00
6 20 Motivational Essentials

09:31

0 Leadership Styles Part 1

01:55
1 Introduction

00:40
2 How Much Control Should You Keep

09:10
3 The Seagull

01:58

0 Delegating

03:53
1 Introduction

00:25
2 Are You Brave Enough

09:05
3 Delegating is Great!

01:49
4 Objections to Delegating

05:58
5 Would You Be Missed

03:34
6 Cushion Story

04:47
7 How to Delegate The Specifics

06:46
8 Don t Take the Monkey

04:54

0 Leadership Styles Part 2

03:54
1 Introduction

00:28
2 Are Your People Competent AND Motivated

06:15
3 What if Someone Lets You Down

06:06
4 How Much Freedom Should You Give

05:36
5 Deciding Your Grip

04:22
6 Options for Planning and Doing

03:04
7 Daily, Weekly, Monthly, Yearly

05:57

0 Wrap Up

01:00
1 Your Pledge

02:01

0 Leadership Workbook

01:23
1 Section 6 Leadership Workbook

05:00

0 Leadership Audio Course

01:25
1 Leadership Audio Course

05:00
01 Introduction to managing people

01:03
02 The objective of management

01:11
03 whose fault

01:06
04 Boss as expert

01:51
05 The captain of the ship

03:48
06 Psh Pull

02:06
07 Maslow

02:40
08 The management potato

01:26
09 Dolphin through the hoop

01:53
10 Photocopier and hammer

00:51
11 Motivating the four types

04:39
12 Parent Adult Child

03:11
13 Persecutor Victim Rescuer

05:46
14 Cunning

00:52
15 the Johari Window

03:41
16 Iceberg of Ignorance

01:25
17 You can t know everything

00:47
18 The Management Continuum

02:17
19 Empowerment

01:34
20 When Tell is the right style

01:51
21 Situational leadership

03:35
22 Telling vs Delegating

01:34
23 The Freedom ladder

06:44
24 John Adair

01:56
25 Belbin

05:51
26 Summing up

04:24

0 Inspirational Leadership

01:33
1 Introduction

01:35
2 You Can Learn It

03:06

0 What is an Inspirational Leader

01:57
1 Leader vs Manager Differences

00:54
2 Creating a Vision

03:59
3 Role Model

06:42

0 Communication

03:11
1 Introduction

00:28
2 Types of Communication & Meetings

08:53
3 The List I d Get Fired For

07:49
4 The Best Leader I ve Ever Seen

05:38
5 What a Great Listener Does

05:13
6 Wrap Up

00:32

0 Security

02:55
1 Introduction

01:03
2 Can Fear be Effective

02:13
3 What if They Fail

04:42
4 Consistency Builds Trust

04:20
5 Always Be Fair

05:43
6 Wrap Up

00:40

0 Build Them Up

02:46
1 Introduction

00:50
2 Make People Feel Important

03:29
3 Thanks People

05:50
4 Everyone Makes a Difference Jack s Story

05:28
5 Interesting Work

03:34

0 Delegation

04:00
1 Introduction

00:47
2 Advantages of Delegation

04:55
3 Delegate As Much As You Can

06:31
4 They CAN do it

04:30
5 Levels of Freedom

04:19
6 Being A Great Coach

05:37
7 Are You Brave Enough

05:36
8 Wrap Up

00:24

0 Focus on People Not Tasks

03:15
1 Introduction

00:38
2 Building a Machine of People

06:41
3 Motivation Audit in Your Head

03:39
4 Every Good Company Does This

03:26
5 Are They A Team

04:31
6 Wrap Up

00:34

0 Problems

02:44
1 Introduction

00:29
2 Keeping Positive

06:03
3 Having the Big View

04:42
4 My Number One Motto

06:22
5 Managing Your Boss

05:30

0 Difficult Situations

03:58
1 Introduction

00:16
2 You Can t Do My Job

02:50
3 Why Are You Paid More Than Me

02:44
4 Personality Colours

06:05
5 Handling Bad People

04:33
6 Ruthless About Mediocracy

02:16
7 Does Money Motivate

03:10

0 Inspirational Leadership Workbook

01:28
1 Inspirational Leadership Workbook 01

05:00

0 Leadership Quiz How Much Did You Learn

01:39
1

01:00
2

01:03
3

01:08
4

01:13
5

01:50
6

01:00
7

01:04
8

01:27
9

01:21
10

01:24
11

01:00
12

01:38
13

01:16
14

01:37
15

01:12
16

01:26
17

01:05
18

01:00

0 How to Be a Great Boss e book

02:03
1 Being a Good Boss e book

05:00

0 Management e book

01:52
1 Management e book

05:00

0 Step 6 Checklist

01:12
1 Checklist for Stage 6

05:00

0 Step 6 Leadership

05:00

0 Project Management Quiz How Much Do You Know

01:51
1

01:00
2

01:36
3

01:24
4

01:16
5

01:00
6

01:13
7

01:17
8

01:59
9

01:11
10

01:33
11

01:09
12

01:21
13

01:09
14

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15

01:06
16

01:25
17

01:13
18

01:06
19

01:00

0 Project Management Top 10 Mistakes to Avoid

01:14
1 What to Expect From This Course

00:53

0 Project Management Guide

03:53
1 Introduction

00:19
2 What is a Project

02:56
3 Why Projects are Difficult

03:20
4 My Thoughts on Prince 2

03:35
5 My Thoughts on Agile

04:30
6 The APM Method

03:13
7 The 12 Step Process

08:40
8 Project Management Qualifications

04:32
9 Wrap Up

00:21

0 1 Top Ten Mistakes

02:39
0 Top Ten Mistakes

04:31
1 Introduction

00:32
2 Tip 1 Having a Plan in Your Head

04:01
3 Making Your Plan

14:55
4 Demo Gantt Chart in Excel

01:35
5 Tip 2 Saying Maybe or I ll Try

04:14
6 Tip 3 Answering the Killer Question

03:27
7 Tip 4 Not Involving Teams Enough

06:37
8 Tip 5 List of Tasks vs Gantt Chart

07:04
9 Tip 6 Not Planning Across Projects

07:07
10 Tip 7 Stories vs Gantt

02:15
11 Tip 8 Thinking Underspend is OK

03:39
12 Tip 9 Rescheduling too Late

03:40
13 Tip 10 Not Reviewing

07:34
14 Wrap Up

00:36
15 Why Do These Mistakes Happen

05:42

0 Project Management Explained

01:35
1 Introduction

00:54
2 12 Step Process

06:34

0 Step 1 Define the Project

01:09
1 What is My Project

06:03

0 Step 2 List the Tasks

01:09
1 Work Breakdown Structure

06:10

0 Step 3 Post It Notes

01:33
1 Post Its

07:21
2 Adding Arrows

07:08

0 Step 4 Estimating Times

02:31
1 How Long is a Piece of String

02:48
2 Adding Times

03:57
3 Critical Path

04:41
4 Wrap Up

01:24

0 Step 5 Safety Margin & Check OK

01:41
1 Being 90 Reliable

05:06
2 It Has to be Faster!

05:32

0 Step 6 Gantt Chart

04:52
1 Building your Gantt Chart in Excel

04:29
2 The Critical Path

05:10
3 Floaters Excel Demo

04:34
4 Adding Extra Floating Tasks

16:01
5 Making it Real

03:15
6 Resource Planning

08:49
7 Gantt Chart for Costs

01:28
8 Budgeting

04:26
9 3 Reasons I Love Gantt Charts

03:40

0 Step 7 Resources

01:07
1 Planning What You Need

02:57

0 Step 8 Risk Analysis

01:33
1 What Can Go Wrong

05:02
2 End of Planning, Start Implementation

00:44

0 Step 9 Monitor Progress

01:41
1 Colouring in the Gantt

03:04
2 The Now Line

02:39

0 Step 10 Monitor Costs

01:37
1 Are You Over Budget

04:00
2 Forecasting Spend

03:24

0 Step 11 Adjust Plan

01:11
1 Face the Music

04:46

0 Step 12 Review

01:01
1 What Can We Learn

04:40

0 Project Management Audio Course

01:40
1 Project Management Audio Course

05:00
01 Nearly everything is a project

01:04
02 Agree the success criteria

01:06
03 Identify the key drivers

02:50
04 Planning vs Doing

00:22
05 List the tasks

01:53
06 Estimate times and costs

00:33
07 Network diagrams

00:42
08 Waiting and deciding are tasks too

00:29
09 Critical path

01:03
10 Float

02:03
11 Crashing and overlapping

02:50
12 Iteration for accuracy

00:36
13 Gantt charts

03:37
14 Monitoring costs

02:18
15 Behind schedule and overspent

00:41
16 The four resource planning tricks

03:05
17 Risk

04:00
18 Contingency

02:12
19 Opening first

01:55
20 Easier to lose than to win

01:20
21 Remember the people side

01:20
22 Computers in project management

00:43
23 Review

03:09
24 Why do projects go wrong

01:31

0 Project Management 12 Steps Audio Course

01:47
1 Project Management 12 Steps Audio Course

02:40
1 define the project

01:00
2 list the tasks

01:15
3 estimating

01:02
4 find the critical path

00:58
5 crashing

01:00
6 Gantt chart

01:02
7 resource requirements

00:54
8 assess risks

00:49
9 monitor progress

00:47
10 monitor cost

01:03
11 readjust your plan

01:02
12 review

00:54

0 Project Management Workbook

01:37
1 PM workbook

05:00

0 Project Management e book

02:06
1 Project Management e book

05:00

0 Project Management Quiz How Much Did You Learn

01:53
1

01:00
2

01:36
3

01:24
4

01:16
5

01:00
6

01:13
7

01:17
8

01:59
9

01:11
10

01:33
11

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12

01:21
13

01:09
14

01:05
15

01:06
16

01:25
17

01:13
18

01:06
19

01:00

0 Time Management Quiz How Much Do You Know

01:47
1

01:03
2

01:29
3

01:22
4

01:28
5

01:28
6

01:20
7

01:16
8

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10

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11

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12

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13

01:32
14

01:03
15

01:07
16

01:36
17

01:00

0 Time Management Bitesize

03:24
1 Introduction

01:12
2 Meet the Trainer

01:13
3 Discover Which Animal You Are!

01:49
4 My To Do List App

02:23

0 Prioritising

05:00
1 Introduction Prioritising

00:55
2 The Difference Between Urgent and Important

04:12
3 How to Get More Time for the Important Things

03:19
4 What is Important or Urgent to You

02:41
5 Reduce the Amount of Crisis in Your Life

02:30
6 The Test for Unimportance

02:11

0 Reducing the Unimportant

05:00
1 Introduction Reducing the Unimportant

00:23
2 Why Saying No is a Vital Skill

03:28
3 You CAN Negotiate Over Time Here s How

02:57
4 Can You Get Better At Delegating

03:07
5 Is It Okay To Say Yes To Something and Then Not Do It

03:06
6 The Best Words to Use When You Say No

03:56
7 Systems for Time Management

02:21
8 Are You A Perfectionist

03:35
9 Are You Too Nice

04:41
10 Time Stealers What Can Be Done

03:30

0 Interruptions

05:00
1 Introduction Interruptions

00:35
2 What Are Interruptions Costing You

02:23
3 Dealing with Interruptions Assertively

01:47
4 How To Set Up an Interruption Proof Environment

03:35
5 Whatu 2019 s Your Biggest Interruption

02:10
6 Reduce the Effect of Interruptions

02:20

0 Meetings

05:00
1 Introduction Meetings

00:36
2 How Do You Deal With Meeting Latecomers

05:29
3 Do These Two Things to Start a Meeting

01:58
4 How to Keep a Meeting On Track

03:16
5 How to Make Your Meetings More Effective

02:37
6 How to Avoid Going to a Meeting

03:01

0 Procrastination

02:12
1 Introduction Procrastination

00:51
2 How to Beat Your Habit of Procrastination

04:17

0 Lists

04:09
1 Introduction Lists

00:39
2 Using Lists to Feel in Control and Lower Stress

03:30
3 Why You Need Two Types of Lists

03:41
4 Using Lists to Get Your Biggest Things Done

01:59
5 Try a Someday, Maybe List

02:02

0 Diary

03:13
1 Introduction Diary

00:22
2 What should be in your diary

03:26
3 Why Your Diary Should Never Be Full

03:08
4 Never Forget Anything!

03:10

0 Repeaters

03:32
1 Introduction Repeaters

00:24
2 No More Repeating Problems

02:37
3 Set Up Systems to Deal with Regular Tasks

03:29
4 The Alternative to Talking About Yourself

03:24

0 Emails

04:12
1 Introduction Emails

00:58
2 Email Is it possible to have an empty inbox

03:53
3 How to Set Your Email Up for Maximum Productivity

02:20
4 Switching Off the Ping

02:31
5 Tips for Writing Great Emails

05:01

0 Technology

04:09
1 Introduction Technology

00:17
2 My Favourite Productivity App of All Time

02:46
3 Use Excel to Boost Productivity

04:04
4 Five Ways to Speed Up Your Typing

04:59
5 Donu 2019 t Lose Everything!

04:54

0 Working Environment

05:00
1 Introduction Working Environment

00:17
2 Tips for a Productive Workspace

04:12
3 Filing It s Underrated & Misunderstood!

02:22
4 How to Set Up a Canu 2019 t Decide Box

02:48
5 Reduce Distractions in Your Workspace

03:50
6 Can You Get Rid Of Multitasking

02:57

0 Step 7 Productivity

05:00
1 Step 7 Productivity

05:00

0 Working From Home

01:03
1 Introduction

02:31

0 Pros and Cons of Working from Home

03:16
1 Introduction

00:21
2 Common Myths and Misconceptions

03:59
3 Unexpected Bonuses

04:21
4 Do These Dealbreakers Apply to You

03:29
5 Six Issues You MUST Overcome

04:09

0 Reactions to Change

03:12
1 Introduction

00:22
2 Understanding Your Stress Sources

03:50
3 Practical Advice to Reduce Stress

09:48
4 How Personalities Affect Happiness

05:09
5 Is a Routine Good or Bad

04:53

0 Systems to Stay Efficient and Organised

03:52
1 Introduction

00:20
2 Do You Need a Home Office

06:00
3 Syncing Over Different Time Zones

04:49
4 The Essential Lists for Organisation

08:27
5 Useful and Free Tech Solutions

10:21
6 Becoming a Virtual Meetings Pro

09:14

0 Maintain Focus and Productivity

03:20
1 Introduction

00:29
2 Self Discipline by Defining Your Why

04:33
3 Reducing Distractions and Obstacles

03:39
4 11 Ways to Overcome Procrastination

10:53
5 Are Interruptions a Problem

07:25

0 Managing Virtual Teams and Colleagues

03:23
1 Introduction

00:25
2 Essential Agreements with Your Boss

06:49
3 Can Teams Really Function Remotely

04:18
4 Secrets to Managing Virtual Teams

05:54
5 Running Virtual Meetings Effectively

04:13

0 Thinking About the Big Picture

02:16
1 Introduction

00:26
2 Is Working From Home Good for Your Health

03:51
3 Mastering Your Work Life Balance

06:02

0 Work From Home Workbook

01:26
1 Work From Home Workbook 01

05:00

0 Assertiveness Audio Course

01:30
1 Assertiveness Audio Course

04:56
1 Welcome

00:54
2 Discovering why assertion doesn t come naturally

06:17
3 Understanding your rights and responsibilities

02:35
4 Identifying your current mindset

04:58
5 Avoiding the passive aggressive trap

02:51
6 Changing your inner dialogue

03:26
7 Reducing your negative emotions

05:15
8 Handling everyday put downs

02:21
9 Fogging

01:21
10 Viewing the interaction with detachment

02:37
11 Learning to disagree by questioning

04:34
12 Highlighting their unspoken signals body language

02:00
13 Commenting on the process

02:11
14 Escalating from the one off to the habit

02:44
15 Using the broken record technique

01:35
16 Planning a second meeting

01:24
17 Knowing the most effective words to use

06:37
18 Wrapping up

00:51

0 Work Life Balance Workbook

01:29
1 Step 8 Work Life Balance workbook

05:00

0 Negotiation at Work

01:35
1 What to Expect

01:21
2 How to Use This Course

01:13

0 Decide to Negotiate

02:34
1 Negotiation is For Home and Work

01:37
2 Why Would You NOT

02:30
3 Effect on the Bottom Line

03:49
4 There is a Third Option

02:52

0 Overview of the Process

02:31
1 The Most Underrated Step

04:49
2 Start Off Strong

05:04
3 Bargain Like a Pro

03:00
4 Watch Out For These Tricks

05:44

0 Situation 1 Asking for a Raise

04:42
1 Introduction

00:31
2 Plucking Up Courage

01:31
3 It s Worth More Than You Think

01:47
4 When To Do It

01:38
5 The Top Two Things to Prepare

05:03
6 How to Increase Your Power

02:35
7 How Much To Ask For

03:03
8 Reaching a Deal

01:40
9 Holding Firm

01:00
10 Wrap up

00:47

0 1 Situation 2 u 2013 Procurement

02:08
0 Situation 2 u 2013 Procurement

05:00
1 Introduction

00:23
2 It s Expected and Essential

03:42
3 7 Opportunities to Negotiate

03:06
4 Your Ultimate Source of Power

02:21
5 Preparing to Trade

03:06
6 Preparing Their Weaknesses

04:37
7 Don t Get Tempted In

04:13
8 The Vice

03:12
9 Your Counter Offer

02:16
10 Moving Without Losing

02:31
11 Keeping Everything Secret

05:07
12 Closing the Deal

04:19
13 Wrap Up

00:54

0 1 Situation 3 u 2013 When Selling to a Customer

01:38
0 Situation 3 u 2013 When Selling to a Customer

05:00
1 Introduction

00:56
2 Go For That Higher Price

03:17
3 Mental Strength About Price

05:17
4 Losing Customers on Price

04:12
5 What Can You Trade

04:24
6 Get In Their Head

03:03
7 Who Has to Open First

04:00
8 Three Tips for Opening

03:46
9 Getting the Best Possible Price

04:42
10 Understanding What They Value

03:34
11 Getting a Handshake

04:16
12 Wrap Up

00:26

0 Situation 4 u 2013 Being Interviewed For a Job

04:31
1 Introduction

00:55
2 Be Brave

02:03
3 What If You Don t Negotiate

01:58
4 You re Stronger Than You Think

03:24
5 Preparing Your Perks

01:30
6 How Much To Ask For

03:00
7 Aiming for Win Win

02:32
8 Should You Walk Away

01:51
9 Wrap Up

01:14

0 Situation 5 u 2013 When Being Asked To Take On a Difficult Project

04:11
1 Introduction

00:40
2 A Limited Window

02:47
3 Thinking Strong

01:13
4 Projects Have a Lot of Factors

01:25
5 What Are Your Demands

03:11
6 Trading Around the Triangle

02:30
7 Avoiding Scope Creep

02:05
8 Wrap Up

00:44

0 Situation 6 u 2013 Problem With Colleague

03:52
1 Introduction

00:42
2 Negotiating Over Fairness

01:52
3 How Could You Walk Away

01:50
4 Put Yourself in Their Shoes

01:27
5 Get Their Acknowledgement

02:05
6 What Can You Give Them

02:09
7 Wrap Up

00:39

0 Situation 7 u 2013 When Asking a Favour From Your Boss

03:15
1 Introduction

00:34
2 Don t Ask, Don t Get

01:49
3 Prepare for Success

01:38
4 What s Their Best Offer

02:25
5 Dig a Bit Deeper

01:33
6 Wrap Up

00:57

0 Step 8 Checklist

01:13
1 Checklist for Stage 8

05:00

0 Step 8 Work Life Balance

05:00

0 Happiness Quiz How Much Do You Know

01:32
1

01:19
2

02:12
3

01:04
4

01:28
5

01:00
6

01:18
7

01:14
8

01:33
9

01:24
10

01:35
11

01:14
12

01:07
13

01:04
14

01:40
15

01:21
16

01:14
17

01:28
18

01:11

0 One Year of Happiness Coaching

01:25
1 A Year of Happiness

01:00

0 1 Understanding Happiness

01:05
0 Understanding Happiness

05:00
1 What to Expect

01:27
2 What IS Happiness

06:04
3 Are You Born Happy

03:24
4 Which Animal Are You

04:29
5 The Good News About Money

05:04
6 Career Types Related to Happiness

07:08
7 Get Your Happiness Lemon Score

01:00
8 Achievement vs Quality of Life

03:52
9 The Grapes of Happiness

02:08
10 Is It Selfish to be Happy

03:09
11 Wrap Up

01:02

0 1 Your Brain

01:45
0 Your Brain

04:34
1 Introduction

00:25
2 Bad Advice From Your Own Brain

04:59
3 The Sun Behind the Clouds

04:05
4 How to Change Yourself

05:49
5 Are Extroverts Happier

02:54
6 A Two Minute Fix

02:49
7 Enjoy vs Achieve

05:37
8 Your Life Sat Nav

06:03
9 The Four Drivers

08:37
10 Who Is In Control

04:49
11 Simplify Your Life

02:27
12 Compacting

03:16
13 Wrap Up

00:43

0 Happy Relationships

02:40
1 Introduction

00:23
2 Friends Audit

02:35
3 Helping Others

03:42
4 Interacting with Strangers

03:26
5 Comparing and Competing

04:08

0 1 Activities for Happiness

01:03
0 Activities for Happiness

04:32
1 Introduction

00:21
2 Laziness is Bad

03:58
3 The Great Outdoors

02:31
4 Being Childish

03:37
5 Challenging Creativity

03:12
6 Let s Dabble

02:48
7 Ever Tried Fencing

03:33
8 Making Life a Holiday

05:01
9 Can Chores Be Fun

03:38
10 The Power of Music

02:20
11 Wrap Up

00:51

0 Happiness at Work

04:33
1 Introduction

00:33
2 Search For Your Ikigai

03:11
3 Dealing With A Bad Boss

03:32
4 Evolution of Your Job

02:48
5 Progress On a Project

02:13
6 Enjoying Challenges

02:05
7 Security vs Challenge

02:25
8 Every Day s a School Day

04:11
9 Is Working Late OK

05:22
10 Wrap Up

01:04

0 Happiness Audio Course

01:22
1 Happiness Audio Course

05:00
1 Welcome to the series

02:04
Break free of comparisons

03:15
Can you take responsibility and control your emotions

03:20
Capture all the loose ends

03:47
Change your thoughts change your habits

05:07
Come out of your comfort zone

02:57
Common misbeliefs about happiness

04:03
Compacting explained

03:15
Competing isn t the answer

05:06
Creativity and focus on the detail

04:51
Cut down on the biggest evil

05:39
Discover your drivers

07:45
Enjoy and achieve at home and at work

03:05
Enjoy past memories

02:56
Find Happiness from Chores

03:09
Five ways that people live their lives

06:22
Focus on relationships

03:16
Focus on what s good and build gratitude

04:09
Get in touch with your inner child

03:19
Get rid of your worries

04:17
How to keep in touch with friends

03:16
How to overcome guilt

04:26
How to spend more time with friends

03:03
How to start your day and enjoy music

04:17
Ideas for giving a bit back

03:41
Increase your physical happiness

05:41
Learn about what motivates you

06:29
Live in the present

04:04
Nature as a source of happiness

05:08
Overcome procrastination

05:27
Reduce stress

06:10
Remove sources of unhappiness

03:32
Safety margin or buffer

02:57
Savour life through mindfulness

04:20
Set up a mastermind group

02:47
Simplify your life

04:15
Strengthen your brain through meditation

05:02
The balance between planning for the future and living for the now

04:50
The balance between security and excitement

02:52
The choice between dabbling and excelling

03:41
The importance of being nice

05:58
The joy of throwing things away

04:51
Tips for getting more exercise

04:48
Tips for getting more learning into your life

03:20
Tips for getting more sleep

03:33
Tips for thinking positively

03:30
Utility theory Is it selfish to be happy

03:03
What are your goals in life

03:12
When to reduce the number of your friends

04:10
Where does your happiness come from

02:18
Why we choose our negative emotions

02:52

0 Happiness Workbook

01:20
1 Happiness Workbook

05:00

0 Happiness Quiz How Much Did You Learn

01:36
1

01:19
2

02:12
3

01:04
4

01:28
5

01:00
6

01:18
7

01:14
8

01:33
9

01:24
10

01:35
11

01:14
12

01:07
13

01:04
14

01:40
15

01:21
16

01:14
17

01:28
18

01:11

0 Happiness e book

01:52
1 Happiness e book

05:00

0 Step 9 Checklist

01:12
1 Checklist for Stage 9

05:00

0 Step 9 Happiness

05:00

0 Anxiety and Stress

01:21
1 What to Expect From This Course

01:21

0 Understanding Anxiety

03:50
1 Introduction

00:31
2 Avoidable Overload

03:00
3 The Signs of Anxiety

05:24
4 Why we have the Emotion

05:23
5 Personality Drivers

05:40
6 Why Anxiety Holds You Back

03:11
7 Home and Work Balance

02:36
8 The Science of Happiness

10:55
9 Wrap Up

01:08

0 Solutions Reducing

04:12
1 Introduction

00:23
2 Management

03:31
3 12 Sources and Solutions to Everyday Anxiety

12:03
4 Say No

04:14
5 Delegate

02:36
6 10 Solutions to Procrastination

07:30
7 5 Ways to Avoid Working Long Hours

06:17
8 How Honesty Can Help

05:48
9 4 Options for Handling Difficult People

05:14
10 Wrap Up

00:23

0 1 Solutions Coping

01:05
0 Solutions Coping

04:10
1 Introduction

00:26
2 Make a List

03:54
3 Being Organised

03:49
4 Being Organised

07:52
5 Improve Skills

03:19
6 Support Network

01:47
7 Daily Routines

05:32
8 Say To Yourself

05:56
9 Mental Control

04:25
10 Overcome ANY Fear

03:03
11 Wrap Up

00:48

0 Anxiety Workbook

01:21
1 Anxiety Course Workbook 01

05:00

0 Assertiveness Quiz How Much Do You Know

01:35
1

01:24
2

01:16
3

01:10
4

01:43
5

01:16
6

01:20
7

01:20
8

01:17
9

01:00
10

01:04
11

01:02
12

01:30
13

01:07
14

01:07

0 Handling Difficult People

01:00
1 Introduction

00:57

0 Understanding Assertiveness

02:27
1 Introduction

01:00
2 Parent Adult Child

10:25
3 OK Not OK

06:52
4 Aggression

08:34
5 Wrap Up

01:13

0 What are Games Players

03:03
1 Introduction

00:30
2 What is a Game

02:46
3 Within Families

02:07
4 Three Starting Positions

03:20
5 Why Do People Play Games

02:39
6 Wrap Up

00:21

0 1 20 Games

04:37
0 2 20 Games

01:12
0 20 Games

04:41
1 1 Only Trying To Help

08:25
2 2 Yes But

03:42
3 3 Blemish

02:38
4 4 Let s You and Them Fight

04:30
5 5 Harried

02:02
6 6 Kick Me

04:00
7 7 Wooden Leg

02:27
8 8 Brown Stamp Collectors

05:14
9 9 Gold Stamp Collectors

01:20
10 10 Only Joking

05:07
11 11 Schlemiel

02:50
12 12 See What You Made Me Do

01:24
13 13 Now I ve Got You

02:30
14 14 Grudges

03:44
15 15 Sulking

03:28
16 16 Ain t it Awful

02:20
17 17 If It Weren t For You

02:33
18 18 Maybe = Yes

02:58
19 19 Mine s Better

02:04
20 20 Patronising

01:36
21 Statements That Are Gamey

02:47

0 Solutions

03:39
1 Introduction

00:25
2 Option 1 Withdraw

01:26
3 Option 2 Live With It

02:26
4 Option 3 Remain Adult

03:28
5 Option 4 Be Assertive

04:04
6 Option 5 Expose the Game

03:02
7 Option 6 Play the Game

05:16
8 Wrap Up

02:17

0 Stress & Difficult People Workbook

01:35
1 Assertiveness with Games Players Workbook 01

05:00

0 Difficult People Audio Course

01:27
1 Difficult People Audio Course

05:00
1 Welcome

01:11
2 Is it you

03:53
3 Three levels of a difficult person

04:58
4 Incompetence in more detail

01:00
5 Aggressive and passive behaviours

04:21
6 Control dramas

07:02
7 The only two options

04:46
8 The second option Changing them

05:09
9 Dealing with aggressive people

06:57
10 Handling passive aggressive people

03:42
11 Negative people

04:35
12 Procrastinators

04:27
13 Understanding games players

06:03
14 Games players What can be done

05:04
15 Selfish people

04:27
16 Childish people

04:44
17 People with bad habits

04:56
18 What s different about problems at work

04:21
19 Conquer your own negative thinking

05:05
20 Handle aggressive behaviour at work

06:13
21 When the difficult person is your boss

01:00
22 Micromanagers

03:38
23 Summing up

01:28

0 Assertiveness e book

01:53
1 Assertiveness e book

05:00

0 Assertiveness Quiz How Much Did You Learn

01:38
1

01:24
2

01:16
3

01:10
4

01:43
5

01:16
6

01:20
7

01:20
8

01:17
9

01:00
10

01:04
11

01:02
12

01:30
13

01:07
14

01:07

0 Step 10 Checklist

01:13
1 Checklist for Stage 10

05:00

0 Quick Guide to Everything Audio Course

01:33
1 Quick Guide to Everything Audio Course

02:34
01 Time Management

06:02
02 Project Management

07:51
03 Managing People

06:21
04 Assertiveness

06:56
05 Negotiation Skills

08:21
06 Selling and Influencing

09:40
07 Presentation Skills

05:53
08 Customer Care

06:31
09 Difficult People

06:14
10 Marketing

09:19

0 Step 10 Stress and Difficult People

05:00

0 1 The Life Skills Collection

05:00
0 The Life Skills Collection

05:00

Requirements

No prior experience required - suitable for beginners and those looking to refresh their skills.
A willingness to apply new techniques and practice skills in real-world situations.
Basic note-taking materials or digital tools to track your progress and learning.
An open mind and commitment to personal growth and development.

Description

The Life Skills Collection provides a comprehensive approach to developing essential personal and professional competencies that impact every area of your life. This extensive program covers the fundamental skills that organizations rarely teach formally but that determine success in career advancement, relationship building, and personal effectiveness. Through practical instruction and real-world applications, you will gain tools and techniques that produce immediate results.

The journey begins with time management fundamentals, where you explore how to identify your most important tasks and distinguish them from urgent but less significant activities. You learn to create effective to-do lists that actually work, understand the psychology behind procrastination, and develop systems for maintaining focus throughout your workday. The instruction covers how to handle interruptions, manage email efficiently, and create time blocks that protect your most productive hours. You discover techniques for saying no without damaging relationships and methods for delegating tasks appropriately.

Moving into assertiveness training, the program addresses one of the most challenging aspects of professional and personal interaction. You learn the difference between passive, aggressive, and assertive behavior, understanding how each affects your relationships and outcomes. The instruction provides specific language patterns and communication techniques for expressing your needs clearly while respecting others. You practice handling difficult conversations, dealing with criticism constructively, and standing your ground when necessary. The training includes methods for managing conflict without escalation and techniques for giving feedback that others can hear and act upon.

The negotiation component equips you with strategies used by professional negotiators across industries. You learn how to prepare for negotiations by identifying your objectives, understanding the other party’s interests, and developing creative options for mutual gain. The instruction covers opening positions, making concessions strategically, and recognizing when to walk away. You explore tactics for dealing with difficult negotiators, handling deadlock situations, and closing agreements that stick. The training emphasizes principled negotiation approaches that preserve relationships while achieving your goals.

Project management instruction provides practical frameworks for planning and executing projects of any size. You learn how to define project scope clearly, create realistic schedules, and identify potential risks before they become problems. The program covers resource allocation, stakeholder management, and communication strategies that keep everyone aligned. You discover techniques for tracking progress effectively, managing changes without derailing the project, and conducting post-project reviews that capture valuable lessons. The instruction includes tools for managing multiple projects simultaneously and methods for keeping teams motivated throughout the project lifecycle.

Relationship building and communication skills form another critical component. You explore how to read social situations accurately, adapt your communication style to different personalities, and build rapport quickly with diverse individuals. The training covers active listening techniques that make others feel heard and understood, methods for giving recognition that motivates continued excellence, and approaches for handling difficult personalities without stress. You learn frameworks for understanding what drives different people and how to influence without manipulation.

The program addresses decision-making systematically, providing tools for making better choices when information is incomplete or time is limited. You learn how to gather relevant information efficiently, evaluate options using structured criteria, and avoid common cognitive biases that lead to poor decisions. The instruction covers group decision-making processes, techniques for gaining buy-in from stakeholders, and methods for learning from decisions that don’t produce expected results.

Throughout the collection, emphasis remains on practical application rather than theory. Each concept includes implementation steps, common pitfalls to avoid, and ways to measure your progress. The instruction provides templates, checklists, and frameworks you can adapt to your specific situation. You learn how to integrate these skills into your daily routine so they become habitual rather than requiring constant conscious effort.

The program recognizes that skill development requires practice and provides guidance on creating personal development plans. You learn how to set realistic goals for improvement, track your progress over time, and adjust your approach based on results. The instruction includes strategies for maintaining motivation during the learning process and methods for getting feedback that accelerates your development.

By completing this comprehensive collection, you gain a toolkit of practical skills that compound over time. These are not temporary techniques but fundamental competencies that become more valuable as your career and life circumstances evolve. The skills work together synergistically, with improvements in one area supporting development in others, creating a positive cycle of increasing effectiveness and confidence.

Who this course is for:

The Life Skills Collection is designed for professionals seeking to advance their careers through improved soft skills, managers and team leaders wanting to enhance their effectiveness, individuals looking to improve their personal productivity and work-life balance, anyone struggling with time management or assertiveness in daily interactions, project coordinators and team members needing practical project management skills, entrepreneurs and business owners wanting to negotiate better deals and manage their time efficiently, and people committed to continuous self-improvement and lifelong learning.

Instructor

Chris Croft

Management Trainer and Personal Development Expert

About Me

I have spent over three decades helping individuals and organizations develop practical skills that make a real difference in their professional and personal lives. My journey into training and education began after working in various management roles where I noticed a consistent gap between what people knew they should do and what they actually did in practice. This observation led me to focus on creating training that bridges that gap through practical, immediately applicable techniques.

My background includes extensive experience in management, project leadership, and organizational development across multiple industries. I have worked with thousands of professionals, from frontline employees to senior executives, helping them develop skills in time management, negotiation, assertiveness, and project management. My approach has always been rooted in real-world application rather than abstract theory, drawing from actual challenges people face daily.

I believe strongly that personal development should be accessible, practical, and based on proven principles rather than passing fads. My teaching philosophy centers on breaking down complex skills into manageable components that anyone can learn and apply immediately. I focus on providing tools and frameworks that work in real situations, not just in idealized scenarios.

Throughout my career, I have delivered training to organizations of all sizes, from small businesses to multinational corporations, and have adapted my content to work across cultures and industries. I have also created extensive online learning resources, recognizing that people learn at different paces and benefit from being able to revisit material as they apply it.

My passion lies in seeing people transform their effectiveness through small, consistent improvements in fundamental skills. I find great satisfaction in knowing that the techniques I teach continue to benefit people throughout their careers, compounding over time as they master these essential competencies. My goal has always been to demystify soft skills and show that anyone willing to practice can develop them to a high level.